# Exchange Holders

**Introduction:**\
For users who have chosen exchanges as their preferred platform for holding ETN, we have curated a detailed guide to ensure a seamless transition as we step into the new Smart Chain era.

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**1. 🔄 Exchanges Lead the Way:**\
The great news is: exchanges will handle the migration to the Smart Chain on behalf of their users. There's no need for individual users to manually execute this migration.

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**2. ⚠️ Important Post-Hard Fork Actions:**\
Once the hard fork is executed:

* **No More Old Chain Deposits**: It's imperative that users do not attempt to deposit funds to their previous exchange addresses linked to the old blockchain.
* **Embrace the New Smart Chain Addresses**: Subsequent to the fork, all deposit operations should be directed to the new exchange Smart Chain addresses. These addresses will have a distinct "0x" format. Here's an example for clarity: `0x1234Abcd5678Efgh...`. Please note, this is just a demonstrative EXAMPLE and not an actual address.

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**3. 📢 Stay Updated:**\
To remain informed and ensure smooth operations:

* **Follow Your Exchange's Communications**: Always keep an eye on the official PR/Media channels of your chosen exchange. They'll provide crucial updates on potential downtime, migration status, and other essential information.
* **Engage Proactively**: In case of doubts or concerns, don’t hesitate to contact your exchange's support or community channels. They are there to help.

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**4. 🛡 Safety First:**\
While the migration process is being handled by exchanges, always remember a few safety protocols:

* Never share your private keys or passwords.
* Be wary of phishing attempts or suspicious communications asking for personal information or actions related to the migration.


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